politico.com/news/2022/08/10/buttigieg-promises-action-on-airline-delays-00050838
Transportation Secretary Pete Buttigieg said his agency is ready to take enforcement actions against airlines that don’t perform. He said as pent-up demand for travel continues, the Department of Transportation can and will enforce federal requirements. The need for airlines to issue prompt refunds to passengers whose flights are canceled.

refund after a flight is canceled. While airlines can, at their discretion, give passengers who cancel of their own volition a cash refund, vouchers for a future flight are the typical method the carriers use. For more information on how to get a voucher for a flight, click here.

The agency also has proposed other rules, including one that seeks to better define what is an ‘unfair’ or ‘deceptive’ airline practice. While airlines can, at their discretion, give passengers who cancel of their own volition a cash refund, vouchers for a future flight are the typical method.

DOT has proposed some regulations to protect consumer interests. But the regulatory process takes time to sort out. In the long term, the agency says, consumers will have to wait and see how the regulations pan out. The agency says it has no immediate plans to implement the proposed regulations.

Reps. Jan Schakowsky and David Cicilline introduced legislation that would allow the Federal Trade Commission to police unfair and deceptive practices in airline ticketing. The bill propels “the DOT to get more serious about their consumer protection mandate, which we’ve wanted strengthened for a long time,” said National Consumers League Executive Director Sally Greenberg.
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