"Feels Like A Ruse" - Starlink Customers Angered By Massive Delay, Some Want Money Back

Starlink, Elon Musk's internet space company, emailed customers late Tuesday night who put down a $100 deposit to secure a dish were being delayed for up to a year or more. Only days ago, Starlink customers reported on the Starlink account portal homepage that their expected order delivery time was late 2021. 

The delay comes as no surprise. Musk is a notorious salesman who overpromises and underdelivers for some of his companies, especially Tesla. Last month, the world's richest man told Starlink users, "Should be nationwide rollout by the end of the month." 

Should be nationwide rollout by end of month. Note, still limited by peak number of users in same area. This will improve as more satellites are launched.

— Elon Musk (@elonmusk) October 7, 2021

Wait. So what exactly changed since early October that Starlink would have to delay orders for up to a year for some? Here's the email: 

Thank you for being a supporter of Starlink! Over 14 million people have inquired about Starlink service in their area and today Starlink is available in over 20 countries (and counting).  

The Starlink team has been working hard to expand service and increase capacity while continuously improving quality of service. We will be able to accommodate more users per area as we increase the number of satellites in orbit.  

Check delivery timelines in your account  

Silicon shortages over the last 6 months have slowed our expected production rate and impacted our ability to fulfill many Starlink orders this year. We apologize for the delay and are working hard across our engineering, supply chain, and production teams to improve and streamline our product and factory to increase our production rate.

You can check estimated delivery times by logging into your account page on Starlink.com. You will still receive an email from the...

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