British Airways used AI to cut flight delays, but long waits still outpace pre-pandemic levels

fortune.com/europe/2025/05/13/british-airways-ai-cut-flight-delays-disruption

British Airways is a 51-year-old airline, but tech-related teething troubles have long loomed over it, causing flight delays and other disruptions.
Now, the London-based airline says it has found a way to address these issues thanks to a ‘game-changing’ new AI, allowing for a record…

This story appeared on fortune.com, 2025-05-13 12:48:06.
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