Uber Eats now lets merchants message customers about their orders

techcrunch.com/2025/07/31/uber-eats-now-lets-merchants-message-customers-about-their-orders

With the new Live order chat feature, merchants can message with customers in real-time to do things like confirm replacements for sold out items, clarify special requests, and check in on dietary or allergy preferences.

This story appeared on techcrunch.com, 2025-07-31 11:00:00.
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