Salesforce surpasses 1 million AI agent-customer conversations, says finance chief

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Salesforce surpasses 1 million AI agent-customer conversations, says finance chief

fortune.com/2025/07/10/salesforce-surpasses-1-million-ai-agent-customer-conversations-finance-chief-cfo

Good morning. Salesforce has reached a milestone with Agentforce.
The Fortune 500 company’s autonomous AI agent platform recently surpassed 1 million AI agent-customer conversations, with agents now autonomously resolving 85% of all customer queries, according to Robin Washington,…

This story appeared on fortune.com, 2025-07-10 11:46:52.