Klarna Promises Customers ‘Human Connection’ Amid AI Adoption

pymnts.com/artificial-intelligence-2/2025/klarna-promises-customers-human-connection-amid-ai-adoption

Klarna CEO Sebastian Siemiatkowski reportedly said Wednesday (June 4) that while Klarna continues to adopt artificial intelligence (AI) tools, it will also offer customers “a human connection.”

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Siemiatkowski said this while speaking at SXSW London and addressing…

This story appeared on pymnts.com, 2025-06-05 01:33:42.
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