Lean Into, Look and Listen to Your Customers Before Taking a Product Leap

pymnts.com/opinion/2025/lean-into-look-and-listen-to-your-customers-before-taking-a-product-leap

Product innovation comes from “Aha!” moments in customer conversations, North SVP of Product Preet Patel writes in a new PYMNTS eBook, “The Listening Economy: How Customer Conversations Are Transforming Financial Services.”

The publicly untold stories behind North’s long-running…

This story appeared on pymnts.com, 2025-05-08 08:00:05.
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