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Don't pay for AI support failures, says Gradient Labs CEO
go.theregister.com/feed/www.theregister.com/2025/06/30/gradient_labs_ceo_ai_support_failure_interview
Paying for successful problem resolution is a better business model, argues Dimitri Masin
interview Dimitri Masin, CEO of Gradient Labs, argues that companies using AI agents for customer support should only pay when the bot does its job.…
This story appeared on go.theregister.com, 2025-06-30 06:29:15.