Hertz and Other Rental Car Agencies Turn to AI for Damage Detection

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Hertz and Other Rental Car Agencies Turn to AI for Damage Detection

nytimes.com/2025/07/09/travel/rental-car-ai-scanner-hertz.html

Hertz and other agencies are increasingly relying on scanners that use high-res imaging and A.I. to flag even tiny blemishes, and customers aren’t happy.

This story appeared on nytimes.com, 2025-07-09 15:00:24.