Octopus Energy to pay out £1.5m over thousands of bill errors

theguardian.com/business/2025/jul/08/octopus-energy-pay-bill-errors-prepayment-customers-ofgem

Supplier failed to issue final bills to 34,000 prepayment customers who stopped using it, Ofgem finds
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The energy regulator has ordered Octopus Energy to pay £1.5m in refunds and compensation, after an investigation found thousands of errors on prepayment…

This story appeared on theguardian.com, 2025-07-08 12:29:30.
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