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HMRC to use voice recognition to speed up calls
bbc.com/news/articles/c07z5d0v79ko
HMRC to use voice recognition to speed up calls
Callers to HM Revenue and Customs (HMRC) will be able to use their voice as a password in a bid to speed up calls, a government minister has announced.
The UK tax authority has been heavily criticised for its failure to answer tens of…
This story appeared on bbc.com, 2025-03-11 15:00:25.