What we’ve been told about the non-verbal communications ratio is wrong

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What we’ve been told about the non-verbal communications ratio is wrong

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The golden ratio of conversation is supposed to be 7-38-55. We are advised to tailor our communication with others to research that seemed to suggest 7 per cent of a…

This story appeared on theglobeandmail.com, 2025-10-23 13:00:00.