Airbnb is quietly rolling out an AI customer service bot in the US
techcrunch.com/2025/05/02/airbnb-is-quietly-rolling-out-an-ai-customer-service-bot-in-the-usAirbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb’s U.S. users are already using the AI bot for customer service, adding that the company plans…
This story appeared on techcrunch.com, 2025-05-02 12:41:48.