Travel tech platform’s rule for innovation: kill what you started and make it better

theglobeandmail.com/business/article-travel-tech-platforms-rule-for-innovation-kill-what-you-started-and

Frederic Lalonde once tried to predict the weather. When customers purchased coverage for their trip through his travel marketplace app, Hopper, he’d refund them if it rained the whole time they were away.
“It turns out that’s a hard thing to do,” laughs Mr. Lalonde, co-founder and chief…

This story appeared on theglobeandmail.com, 2025-05-15 11:00:00.
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