The Starbucks C.E.O. Trying Hard to Deliver Your Drink Right, and Fast

nytimes.com/2025/09/09/business/starbucks-turnaround-brian-niccol.html

Improved service, better seating and heartfelt messages are at the heart of Brian Niccol’s turnaround plan, but baristas say they’re under pressure.

This story appeared on nytimes.com, 2025-09-09 09:03:03.
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