Asos customers banned for being ‘serial returners’ say it is ‘deeply concerning’

theguardian.com/business/2025/jun/27/asos-customers-banned-returns-fair-use-policy

Fashion retailer confirms it has closed the accounts of some customers for breach of its ‘fair use’ policy
Shoppers using the online retailer Asos have complained about having their accounts closed and being accused of breaching a “fair use” policy on returns.
Asos updated its terms and…

This story appeared on theguardian.com, 2025-06-27 12:47:31.
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