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How to Choose Between Deploying an AI Chatbot or Agent
pymnts.com/news/artificial-intelligence/2025/how-to-choose-between-deploying-ai-chatbot-versus-agent
In artificial intelligence, the trend du jour is AI agents, or algorithmic bots that can autonomously retrieve data and act on it.
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But how are AI agents different from AI chatbots, and why should businesses care?
Understanding how they differ can help businesses…
This story appeared on pymnts.com, 2025-07-07 16:19:18.