United’s CEO proclaims the budget airline model is dead and argues they ‘screw the customer’

fortune.com/2025/05/31/united-ceo-budget-airline-model-dead-screw-customer

United Airlines CEO Scott Kirby told The Wall Street Journal in an interview on Thursday the budget airline model is dead, adding that these “crappy” models “screw the customer.” Kirby’s interview was on the same day, however, as the announcement of a partnership between United and…

This story appeared on fortune.com, 2025-05-31 11:47:00.
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