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Source: during a presentation, Chief Commercial Officer Judson Althoff said AI saved Microsoft $500M+ last year in its call centers and increased satisfaction
bloomberg.com/news/articles/2025-07-09/microsoft-using-more-ai-internally-amid-mass-layoffs?accessToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzb3VyY2UiOiJTdWJzY3JpYmVyR2lmdGVkQXJ0aWNsZSIsImlhdCI6MTc1MjA4MjAyNSwiZXhwIjoxNzUyNjg2ODI1LCJhcnRpY2xlSWQiOiJTWjRUTUdUMVVNMFcwMCIsImJjb25uZWN0SWQiOiJEQ0FGMjNFM0YyMkE0Qzk5OTM0RUMyRDEwNkM0ODc0NyJ9.FJqgZFgR56AwprxFaQYwGnVdo2joiBDFl2IvvjL0k-s&leadSource=uverify+wall
This story appeared on bloomberg.com, 2025-07-10 04:02:01.197000.