Social Security Announces Major Change to Phone System

newsweek.com/social-security-major-changes-phone-system-artificial-intelligence-frank-bisignano-2078364

Voice is AI-generated. Inconsistencies may occur.
The Social Security Administration (SSA) plans to address growing waiting times on hundreds of thousands of daily calls by incorporating artificial intelligence.
In an interview with CBS News on Wednesday, SSA Commissioner Frank Bisignano…

This story appeared on newsweek.com, 2025-05-29 12:53:32.
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