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Call center agents in Australia, Canada, Greece, and the US say they've been repeatedly mistaken for AI, as the industry rapidly integrates AI alongside humans
bloomberg.com/news/articles/2025-06-27/as-ai-infiltrates-call-centers-human-workers-are-being-mistaken-for-bots
This story appeared on bloomberg.com, 2025-06-29 14:31:12.439000.