Verizon’s CEO Just Sent an Email to Customers. These 6 Words Are a Must-Read for Every Leader

inc.com/jason-aten/verizons-ceo-just-sent-an-email-to-customers-these-6-words-are-a-must-read-for-every-leader/91213109

The company’s CEO told customers that customer service is broken. Here’s how he plans to fix it.

This story appeared on inc.com, 2025-07-13 08:31:00.
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