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Empathy Meets Efficiency: Voice AI In Law, Healthcare And Debt Collection
forbes.com/councils/forbestechcouncil/2025/05/29/empathy-meets-efficiency-voice-ai-in-law-healthcare-and-debt-collection
Voice AI intake isn’t a magic wand—but with proper governance and change management, it can turn the first “hello” into a moment of empathy, accuracy and speed.
This story appeared on forbes.com, 2025-05-29 11:45:00.