Meta wants to give small businesses an AI boost with a customer support agent for Instagram and Facebook

fastcompany.com/91290233/meta-ai-customer-support-agent-for-small-businesses-instagram-facebook

Soon, all businesses will be able to use Meta’s AI to power live, 24/7 customer service that can interact with customers on behalf of businesses on Instagram, Facebook, and WhatsApp.
Meta announced advancements in business AI—including the customer service AI agent that will make…

This story appeared on fastcompany.com, 2025-03-04 17:45:00.
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