Racial bias exists in five-star ratings for gig workers, study shows. Thumbs up/thumbs down scale would fix that

theglobeandmail.com/business/careers/article-racial-bias-exists-in-five-star-ratings-for-gig-workers-study-shows

Interested in more careers-related content? Check out our new weekly Work Life newsletter. Sent every Monday afternoon.
Most of us do it, sometimes daily. After ordering a ride, getting a meal delivered or hiring someone for home repairs through an app, we’re asked to rate the service –…

This story appeared on theglobeandmail.com, 2025-06-20 13:00:00.
The Entire Business World on a Single Page. Free to Use →