Why does British Gas keep playing dumb over my faulty smart meter?

theguardian.com/money/2025/jul/22/british-gas-faulty-smart-meter-bill

It won’t relay readings, and I now fear an estimated bill I may be unable to challenge
I’m one of millions whose smart meters have gone “dumb” and stopped relaying readings to the supplier.
British Gas cancelled the first appointment to fix it and failed to show for the second. They’ve…

This story appeared on theguardian.com, 2025-07-22 07:00:48.
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