Inside the secret history of Walmart’s innovator’s dilemma and its decades-long road to e-commerce success

fortune.com/2025/05/17/walmart-earnings-ecommerce-profit-innovators-dilemma-forgotten-history

On a summer day in 1998, a longtime Walmart technology employee named Robert Davis marched to the office of then-CEO David Glass with a request that he now believes could have altered the future of the retail industry.
At the time, Davis had been leading a small innovative team inside…

This story appeared on fortune.com, 2025-05-17 08:00:00.
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