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Why It’s Better To Not Assume Customers Want AI
forbes.com/sites/rogerdooley/2025/07/01/everyone-wants-ai-except-your-customers
Even as companies rush to add AI to their products, new research shows slapping 'AI-powered' labels on your products can drive your most valuable customers away.
This story appeared on forbes.com, 2025-07-01 15:15:17.