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Call centers replaced many doctors' receptionists. Now, AI is coming for call centers
latimes.com/business/story/2025-05-19/call-centers-replaced-many-doctors-receptionists-now-ai-is-coming-for-call-centers
Call centers replaced many doctors’ receptionists. Now, AI is coming for call centers
- Artificial intelligence products with lifelike voices are being marketed to schedule or cancel medical visits, refill prescriptions, and help triage patients.
- Soon, many patients might initiate…
This story appeared on latimes.com, 2025-05-19 10:00:00.