ChatGPT succeeded beyond OpenAI's wildest dreams. Then came the chaos

businessinsider.com/openai-chatgpt-launch-growing-pains-chaos-employees-firings-poor-management-2025-5

This is an excerpt from "Empire of AI: Dreams and Nightmares in Sam Altman's OpenAI" by Karen Hao.
The book is based on interviews with around 260 people and an extensive trove of correspondence and documents. Any quoted emails, documents, or Slack messages come from copies or…

This story appeared on businessinsider.com, 2025-05-20 19:32:44.607000.
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