The state of CEM in telecom

finance.yahoo.com/news/state-cem-telecom-132645377.html

In This Article:
Almost every CSP has now accepted the need to judge itself at the top level by business-level KPIs rather than technical KPIs.
This does not mean that nobody looks at technical KPIs. Rather, it means that the technical KPIs – which are still vital indicators – are…

This story appeared on finance.yahoo.com, 2025-06-17 13:26:45.
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