Sonos’s CEO Keeps Responding to Angry Customers on Threads. It’s a Lesson for Every Leader

inc.com/jason-aten/sonoss-ceo-keeps-responding-to-angry-customers-on-threads-its-a-lesson-for-every-leader/91266390

Tom Conrad knows that fixing the customer relationship is as important as fixing the software.

This story appeared on inc.com, 2025-11-17 11:23:27.
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