Marc Benioff says Salesforce has cut 4,000 roles in support because of AI agents

businessinsider.com/marc-benioff-says-salesforce-cut-4000-roles-because-of-agents-2025-9

Marc Benioff, founder, chairman and co-CEO of Salesforce, speaks at an Economic Club of Washington luncheon in Washington, DC, on October 18, 2019
NICHOLAS KAMM/AFP via Getty Images
Salesforce used AI agents to cut support staff from 9,000 to 5,000 employees.
AI agents enhance…

This story appeared on businessinsider.com, 2025-09-01 05:45:06.
The Entire Business World on a Single Page. Free to Use →