When Chatbots Replace Search Bars, Who Wins at Checkout?

pymnts.com/artificial-intelligence-2/2025/when-chatbots-replace-search-bars-who-wins-at-checkout

Perplexity started it in November of 2024 with Buy with Pro. Then Open AI with ChatGPT followed in April 2025. These two large language models (LLMs) are rapidly evolving from friendly chatbots that could write a great prospect email or blog post into helpful AI shopping assistants…

This story appeared on pymnts.com, 2025-05-05 11:00:52.
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