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All I Wanted Was a Cup of Coffee at Luckin Coffee. Instead, I Got a Lesson In Customer Experience
inc.com/bill-murphy-jr/all-i-wanted-was-a-cup-of-coffee-at-luckin-coffee-instead-i-got-a-lesson-in-customer-experience/91266966
Meet your customers where they are? Interesting concept.
This story appeared on inc.com, 2025-11-19 10:45:00.