First, call centers replaced many doctor receptionists. Now, AI is coming

siliconvalley.com/2025/05/23/first-call-centers-replaced-many-doctor-receptionists-now-ai-is-coming-2

By Darius Tahir | KFF Health News
At one call center in the Philippines, workers help Americans with diabetes or neurological conditions troubleshoot devices that monitor their health. Sometimes they get pressing calls: elderly patients who are alone and experiencing a medical…

This story appeared on siliconvalley.com, 2025-05-23 12:37:39.
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