I used to work at Hermès. I saw customers make the same 5 mistakes — especially when trying to get a coveted Birkin

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I used to work at Hermès. I saw customers make the same 5 mistakes — especially when trying to get a coveted Birkin

businessinsider.com/mistakes-customers-make-hermes-buying-birkin-former-employee-2025

I used to work at Hermès and saw customers make the same mistakes over and over again.
Cristina Arias/Getty Images
As a former Hermès employee, I saw customers make some common mistakes when shopping in-store.
It's important to understand that most shoppers can't just walk in and buy a…

This story appeared on businessinsider.com, 2025-06-20 18:06:36.