How Much a Trip to Tokyo Will Cost on a Budget or in Style

247wallst.com As one of the world’s most vibrant and important cities, Tokyo, Japan offers many different reasons to visit. Between mesmerizing sights, an incredibly vibrant culture, and…

No refund for travellers who cancelled flight already scrapped by airline, regulator says

theglobeandmail.com Four years on, the controversy over whether airlines owed refunds to passengers after cancelling hundreds of thousands of flights during the pandemic continues to simmer,…

Flair Airlines CEO bullish on future of discount airlines. Others aren't so sure

cbc.ca With Swoop folded into WestJet and Lynx folded altogether, Edmonton-based Flair Airlines has emerged as the only ultra-low cost carrier left standing in Canada. "Not at all,…

Antitrust watchdog to study competition in Canadian airline industry

theglobeandmail.com The federal antitrust watchdog is launching a study of airline competition in Canada, three months after the shutdown of low-cost carrier Lynx Air. The Competition Bureau…

There’s a loyalty arms race on, but not being loyal might be a consumer’s best move

theglobeandmail.com The Canadian loyalty landscape has undergone significant changes. HSBC Rewards were recently converted into RBC’s Avion Rewards, Canadian Tire partnered with Petro-Canada…

Air Canada ranks near bottom of major North American carriers on customer satisfaction: survey

theglobeandmail.com A new survey says Air Canada AC-T ranked below most other major North American airlines on customer satisfaction. The poll by consumer analytics firm J.D. Power found that…

The most disliked airline in the country is hardly a surprise

thestreet.com While terms like “customer experience” and “satisfaction” rely heavily on subjectivity and personal interpretation, certain airlines have a reputation for happy customers…

Work stoppage averted as WestJet, aircraft engineers' union reach tentative deal

cbc.ca WestJet and the union representing its maintenance engineers reached a tentative agreement late Sunday, averting a work stoppage that could have started disrupting flights…

WestJet issues 72-hour lockout notice to mechanics union, prepares to reduce schedule

theglobeandmail.com WestJet has issued a 72-hour lockout notice to the union representing its mechanics, and warns a work stoppage could happen as early as Tuesday. The Calgary-based airline…

WestJet issues lockout notice to mechanics' union

cbc.ca WestJet has issued a 72-hour lockout notice to the union representing the Calgary-based airline's mechanics. The notice paves the way for a work stoppage to begin on…